Overview
Effective Date: August 1, 2025
Last Updated: August 1, 2025
Important Notice
This Privacy Policy explains how timtasay Solutions ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and software development services.
At timtasay Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information we receive from users of our website and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms or email
- Request a consultation or quote for our services
- Subscribe to our newsletter or updates
- Engage with our live chat feature
- Apply for employment opportunities
Types of Personal Information:
- Name and contact information (email, phone number, address)
- Company information and job title
- Project requirements and business needs
- Communication preferences
- Resume and employment-related information (for job applications)
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and geolocation data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website
- Device information (mobile, desktop, tablet)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Provide personalized content and recommendations
How We Use Your Information
Service Delivery
- Respond to your inquiries and consultation requests
- Provide quotes and proposals for software development projects
- Deliver contracted services and support
- Communicate project updates and progress
- Process payments and manage billing
Business Operations
- Improve our website and services
- Analyze user behavior and preferences
- Develop new features and offerings
- Conduct market research and analytics
- Ensure security and prevent fraud
Communications
- Send service-related notifications
- Provide technical support and customer service
- Share company updates and industry insights (with consent)
- Send marketing communications (with opt-in consent)
Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and court orders
- Protect our rights and property
- Ensure contract compliance
Information Sharing and Disclosure
We Do Not Sell Your Personal Information
timtasay Solutions does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information in the following circumstances:
Service Providers
- Third-party vendors who help us operate our business (hosting, analytics, payment processing)
- Subcontractors working on your specific projects (with your consent)
- Professional service providers (legal, accounting, consulting)
Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To prevent fraud or security threats
- In connection with legal proceedings
Business Transfers
In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure server infrastructure and hosting
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
- Data backup and recovery procedures
Administrative Safeguards
- Employee training on data protection and privacy
- Background checks for personnel with access to personal data
- Confidentiality agreements and non-disclosure policies
- Incident response and breach notification procedures
Security Disclaimer
While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our abilities.
Your Rights and Choices
Access and Transparency
- Request access to personal information we hold about you
- Receive a copy of your data in a portable format
- Request information about how we use your data
Correction and Updates
- Correct inaccurate or incomplete personal information
- Update your contact preferences and communication settings
- Modify your account information
Deletion and Erasure
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for data processing
- Opt-out of marketing communications
Objection and Restriction
- Object to certain types of data processing
- Request restriction of processing under certain circumstances
- Opt-out of automated decision-making processes
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:
| Type of Information | Retention Period | Purpose |
|---|---|---|
| Contact inquiries | 3 years | Business relationship management |
| Project-related data | 7 years | Legal compliance and support |
| Marketing communications | Until opt-out | Ongoing marketing consent |
| Website analytics | 26 months | Performance optimization |
| Employment applications | 2 years | Recruitment and compliance |
After the retention period expires, we will securely delete or anonymize your personal information unless longer retention is required by law.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
timtasay Solutions is based in Florida, USA. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
We ensure appropriate safeguards are in place for international data transfers:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
- Explicit consent when required
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How we notify you of changes:
- Post the updated policy on our website with a new effective date
- Send email notifications for material changes
- Provide prominent notice on our website
- Request additional consent when required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Contact Information
Response Time
We are committed to responding to privacy-related inquiries within 30 days. For urgent matters, please indicate the urgency in your communication.